Platform overview

One place to run the clinic day

From the first patient at the door through consultation, pharmacy, billing, and follow-up. HealthOS keeps your team aligned without juggling spreadsheets and disconnected apps.

Built for private clinics and small groups that see insured ("panel") patients, run an in-house pharmacy, and care about who can see what.

Patient journey

A clear path for every visit

Everyone sees the same story: who is waiting, who is in the room, what was prescribed, what is ready to collect, and what is still owed.

  1. 1
    Check-in

    Register or find the patient

  2. 2
    Wait

    Fair queue, clear order

  3. 3
    See the doctor

    Notes, scripts, letters in one visit

  4. 4
    Dispense medicine

    Pharmacy prepares what was prescribed

  5. 5
    Pay

    Cash, transfer, card, or company panel

  6. 6
    Review

    Sales, panels, and follow-ups in one place

Capabilities

What you get

The essentials teams use every week, written the way owners and managers already talk about the work.

Front desk & queue

Take a number, see who is waiting, and hand patients to the right doctor. Urgent cases can jump ahead when your policy allows.

Consultations

Visit notes, prescriptions, time off certificates, referrals, and follow-up reminders stay attached to the patient and the visit.

Pharmacy

Pharmacists confirm what leaves the shelf, print labels, and catch mismatches before the patient pays.

Billing & payments

Cash, card, transfer, and company-covered visits in one flow so the front desk does not re-key the same totals twice.

Company (panel) receivables

Track what each insurer owes, nudge before invoices go stale, and record partial payments when money arrives in chunks.

Stock & purchasing

See what is on hand, what is expiring soon, and what to order. Sensitive stock changes leave a trail owners can review.

Staff & attendance

Rosters, leave, and simple clock-in options help you run payroll conversations with fewer arguments about who was on site.

Moving from another system

Guided imports and checks for patients, stock, and insurer lists so you are not rebuilding everything by hand on day one.

Plans & clinic settings

Trials, renewals, and clinic-wide switches (like read-only mode when a subscription needs attention) stay under control.

Screens

Inside the workspace

These are real product frames, shown large so you can read the text. Most weeks, your team keeps coming back to three views: how the day looks, how pharmacy closes the loop, and how panel money is tracking.

HealthOS operations overview: daily sales, visits, and payment breakdown for a clinic.
Today at the clinicSales, visits, stock warnings, and payment splits on one home screen so owners and leads do not live inside five different tabs.
Dispensing checkout: dispensary review before payment and finalize dispense.
Pharmacy handoffPharmacy sees what the room ordered, confirms or adjusts with a reason, then clears the patient before anyone takes payment.
Panel company billing: invoiced, paid, outstanding, and credit control summary.
Panel receivablesWhat each company owes, what is late, and where to chase next, without rebuilding AR in a spreadsheet.

Trust

Trust, in human terms

No acronyms, just what clinic owners ask us about before they go live.

Your clinic, your boundary

Patient and money data stay scoped to your organisation. Other customers on the platform never see it.

Sign-in that fits real desks

Sensible password rules and lockouts so busy reception areas stay protected without slowing everyone down.

A paper trail when it matters

When something sensitive changes, you can trace who did what. That helps with panels, audits, and disputes.

Security and trust: full overview →

Multi-branch

Branches that share, without losing control

When you operate more than one site, you choose what travels between branches (such as shared patient lookup or stock) and what stays local to each desk. Owners keep a single subscription view while branch teams see only what they should.

Tell us how your clinic runs today, and we will show the screens that map to your reception, doctors, pharmacy, and accounts team.

Book a demo