Platform overview
One place to run the clinic day
From registration to consultation, dispensing, billing and follow-up, HealthOS keeps your team working from the same reliable information.
Built for private clinics and small groups that see insured ("panel") patients, run an in-house pharmacy, and care about who can see what.
Patient journey
A clear path for every visit
Everyone sees the same story: who is waiting, who is in the room, what was prescribed, what is ready to collect, and what is still owed.
- 1Check-in
Register or find the patient
- 2Wait
A clear queue in the right order
- 3See the doctor
Notes, prescriptions and letters in one visit
- 4Collect medicine
Pharmacy prepares and verifies each item
- 5Pay
Cash, transfer, card, or company panel
- 6Review
Sales, panels, and follow-ups in one place
- Step 1Check-inRegister or find the patient
- Step 2WaitA clear queue in the right order
- Step 3See the doctorNotes, prescriptions and letters in one visit
- Step 4Collect medicinePharmacy prepares and verifies each item
- Step 5PayCash, transfer, card, or company panel
- Step 6ReviewSales, panels, and follow-ups in one place
Capabilities
What you get
Practical tools for the work clinic owners, managers and staff handle every day.
Front desk & queue
Register patients, see who is waiting and assign each patient to the right doctor. Staff can prioritise urgent cases according to the clinic's policy.
Consultations
Visit notes, prescriptions, time off certificates, referrals, and follow-up reminders stay attached to the patient and the visit.
Pharmacy
Pharmacists confirm what leaves the shelf, print labels, and catch mismatches before the patient pays.
Billing & payments
Cash, card, transfer, and company-covered visits in one flow so the front desk does not re-key the same totals twice.
Company (panel) receivables
Track outstanding amounts by panel company, follow up on overdue invoices and record partial payments as they are received.
Stock & purchasing
See what is on hand, what is expiring soon, and what to order. Advanced inventory, suppliers and purchase orders are on Professional.
Staff & attendance
Manage rosters, leave and attendance records with a clear view of who was scheduled and who was present.
Moving from another system
Guided imports and checks for patients, stock, and insurer lists so you are not rebuilding everything by hand on day one.
Plans & clinic settings
Manage trials, renewals and clinic-wide settings, including read-only access when a subscription requires attention.
Current availability
Manual WhatsApp reminder workflows are available in Essential. Clinic-owned WhatsApp automation and delivery tracking require successful clinic connection, approved Meta templates and production activation (Requires setup). MyInvois submission and some other capabilities remain on the roadmap and are not generally included yet—see pricing for the clear boundary.
Screens
Inside the workspace
These are actual HealthOS screens. They show three common areas of work: daily clinic activity, the pharmacy handover and panel receivables.
Trust
Clear and practical security
Straightforward answers to the security questions clinic owners usually ask before going live.
Your clinic, your boundary
Patient and money data stay scoped to your organisation. Other customers on the platform never see it.
Secure access for busy teams
Password rules and account lockouts help protect busy reception areas without making daily access unnecessarily difficult.
A paper trail when it matters
When something sensitive changes, you can trace who did what. That helps with panels, audits, and disputes.
Multi-branch
Planning for multiple branches
HealthOS can support a structured branch-by-branch rollout under a Group agreement. Cross-branch reporting, shared-data rules and central operating requirements are confirmed during solution design before contracting.
Tell us how your clinic runs today, and we will show the screens that map to your reception, doctors, pharmacy, and accounts team.
Plans start at RM149/month. View pricing