Simple, transparent clinic pricing
Start with the clinic workflow you need today and move to deeper inventory, panel, workforce and financial control when your operations grow.
Sumero HealthOS helps Malaysian clinics manage the complete journey from appointment and queue to consultation, dispensing, payment and owner reporting—from one controlled workspace.
Prices exclude SST if and when applicable.
For independent clinics that need a dependable daily workflow without unnecessary complexity.
RM149 / clinic / month
For established clinics that need stronger control over panels, inventory, workforce and financial operations.
RM299 / clinic / month
For operators planning a controlled rollout across three or more clinic branches.
Custom quotation
MyInvois e-Invoice controlled rollout
e-Invoice operations are not assigned to a standard plan by default. They are scoped as a controlled-rollout or add-on capability and require clinic-specific configuration, credentials, authorisation, testing and production activation. Setup and third-party usage charges are confirmed separately; no e-Invoice price is included here.
Limited launch programme
Work directly with the Sumero team to test HealthOS against your clinic's actual workflow, train your staff and review the results before a wider rollout.
Participation is subject to application and fit.
Clinics are not required to provide a testimonial.
Custom development is not included.
Provider usage fees, messaging fees and third-party fees are separate where applicable.
Implementation
Onboarding fees cover configuration, migration preparation, training and go-live support. They are kept separate so clinics can see exactly what they are paying for.
Essential guided setup and one remote training
RM390
Professional setup, configuration and two remote trainings
RM890
Structured patient/catalogue spreadsheet migration
From RM750
Complex legacy migration or on-site rollout
Custom quotation
On-site training
RM800/day, plus travel outside Klang Valley
Priority support/SLA
From RM250/month
Custom reports and integrations
Scoped quotation
Transparency
See what is ready today, what requires clinic-specific activation, and what remains planned or outside the current HealthOS scope.
Core plan capabilities are available subject to your selected plan and onboarding scope.
Essential and Professional clinic workflows
The capabilities listed in the plan cards above are available now.
In development or planned, and not included in current plan pricing.
MyKad reading
Laboratory workflow
Available only after connection, approval and go-live steps are complete.
MyInvois e-Invoice workflows
Available only as a controlled-rollout or add-on capability. Clinic-specific configuration, MyInvois credentials and authorisation, testing, and explicit production activation are required. Setup and third-party charges, if any, are confirmed separately.
Clinic-owned WhatsApp automation
Meta-approved templates and production activation required.
Not included in Essential or Professional today.
Payroll
Accounting general ledger
AI clinical assistance
Compliance certification or guaranteed SLA
We do not advertise certifications or fixed SLAs on this website.
Prefer a walkthrough first? Book a demo or read the HealthOS overview.